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exekgPM
#1
Gametracker could not scan the server.
Aug 01, 2012 3:18 PM
Joined: Sep 19, 2009
Posts: 3
Hello I'm director of a company counter-strike.

When I add IP's of my company, accuses the form: "Gametracker could not scan the server. "

there is no type of lock on the servers.

IP's:
189.1.164.138
189.1.164.101
189.1.164.102:27059
189.1.164.100

Comments: a few servers added to gametracker, and in these the scan is done correctly.
burnPM
#2
Aug 01, 2012 9:40 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Hello exekg,

Unfortunately the servers on 189.1.164.101 and 189.1.164.102 will not be able to be scanned by GameTracker. I apologize for any inconvenience this causes.

What are the join ports for the other two?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

Closed Account
#3
Aug 02, 2012 4:11 AM
burn wrote:
Hello exekg,

Unfortunately the servers on 189.1.164.101 and 189.1.164.102 will not be able to be scanned by GameTracker. I apologize for any inconvenience this causes.

What are the join ports for the other two?

Hi Burn!
Why could these two server not be scanned?
Regards,
RaHBeR




exekgPM
#4
Aug 03, 2012 12:45 PM
Joined: Sep 19, 2009
Posts: 3
189.1.164.138:28968 [Call of duty 4]
189.1.164.100:27028 [Counter Strike 1.6]

'Why could these two server not be scanned?'
burnPM
#5
Aug 03, 2012 7:31 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Hello,

I had no problem adding either of these servers.

http://www.gametracker.com/server_info/189.1.164.138:28968/
http://www.gametracker.com/server_info/189.1.164.100:27028/

The other servers are permanently blocked.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

exekgPM
#6
Aug 03, 2012 7:50 PM
Joined: Sep 19, 2009
Posts: 3
but say than dead
-----------------
How so? The other servers are permanently blocked. ?
burnPM
#7
Aug 03, 2012 8:16 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Hello,

This may be a bug that the two servers to not stay "online" despite that they seem to be scanning normally on HLSW.

http://www.gametracker.com/server_info/189.1.164.138:28968/
http://www.gametracker.com/server_info/189.1.164.100:27028/

I will move this to bug reports for further investigation.

You could try whitelisting the GameTracker scanner IP's in the meantime to see if it helps:

208.167.225.11, 208.167.225.12, 208.167.225.13, 108.61.78.147, 108.61.78.148, 108.61.78.149, and 108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.

maulPM
#8
Aug 06, 2012 11:39 AM
GAMETRACKER ADMIN Joined: Oct 17, 2006
Posts: 984
189.1.164.138:28968 [Call of duty 4]
189.1.164.100:27028 [Counter Strike 1.6]

These servers are blocking requests from the GameTracker scanner IP's. You will need to whitelist the servers that Burn has mentioned in order for them to keep scanning on GT.
I do not provide support over PM. Please ask your questions on the GameTracker forums.
ronaktPM
#9
Aug 17, 2012 5:16 AM
Joined: May 27, 2010
Posts: 16
http://www.gametracker.com/server_info/server.php?GSID=2534848

Could not scan server

when i click claim server i get this message
burnPM
#10
Aug 17, 2012 8:25 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927

ronakt wrote:
http://www.gametracker.com/server_info/server.php?GSID=2534848

Could not scan server

when i click claim server i get this message


Hello,

It seems like you have fixed the issue on your end as your server is scanning. Let us know if you have any further questions.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

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