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Forum Home > Battlefield 4 Server Administration & Help > Server showing incorrect Players and Stats
bfs_innatePM
#1
Server showing incorrect Players and Stats
Nov 05, 2013 3:43 PM
Joined: Nov 02, 2013
Posts: 5
Our server is listed, but the information is incorrect.

http://www.gametracker.com/server_info/74.91.126.251:25200/

Some of the information is correct, but Players and Stats are not populating correctly. It has shown 9/32 players for the last week or so, but it's a 64 player server, and has populated fully in the evenings since release. I'm curious if there is a fix? Our provider is NFO.

Here is the Battlelog Server page: http://battlelog.battlefield.com/bf4/servers/show/pc/7e3ac680-8bc2-4891-b76f-ea8e7cdbe7d0/BFSupreme-Conquest-Meat-Grinder/

We are trying to implement one of your banners on our homepage: http://bfsupreme.net

Thanks for any advices!

burnPM
#2
Nov 05, 2013 8:12 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
I've moved it to the correct game.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

bfs_innatePM
#3
Nov 06, 2013 1:06 AM
Joined: Nov 02, 2013
Posts: 5
Sweet, thank you sir!
bfs_innatePM
#4
Nov 11, 2013 12:28 PM
Joined: Nov 02, 2013
Posts: 5
Hello again!

Is it possible to reset the top player list for our server:

http://www.gametracker.com/server_info/74.91.126.251:25200/

It hasn't been updating. Is that feature functional right now?
burnPM
#5
Nov 11, 2013 7:21 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Can you provide some specific examples of players that are not updating but should be?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

bfs_innatePM
#6
Nov 12, 2013 12:25 PM
Joined: Nov 02, 2013
Posts: 5
burn wrote:
Can you provide some specific examples of players that are not updating but should be?


For example, the entire top 10 is incorrect. Our server has only been online since 10/29, but ALL the players in the top 10 are listed as having accumulated stats over the summer:


http://www.gametracker.com/player/deweydog_MIA/74.91.126.251:25200/
First Seen: Feb 21, 2013
Last Seen: Aug 19, 2013 3:00 PM


http://www.gametracker.com/player/SoapMocTavish/74.91.126.251:25200/
First Seen: Feb 23, 2013
Last Seen: Jul 02, 2013 7:00 PM

http://www.gametracker.com/player/tjb43/74.91.126.251:25200/
First Seen: Mar 23, 2013
Last Seen: Aug 31, 2013 7:00 PM

http://www.gametracker.com/player/nexus-depp/74.91.126.251:25200/
First Seen: Apr 07, 2013
Last Seen: Aug 24, 2013 2:00 PM

etc..

I'm not sure why these players are even listed. I can't find anyone in the top 400 that played on our server since it went live. It's almost like the stats are carrying over from another game or server.


Here is the first player i could find that actually played on our server, #434: http://www.gametracker.com/player/StorhunD/74.91.126.251:25200/

So legit players are sprinkled in, but the majority of players shouldn't even be listed. Can we reset the stats? or do something else to make the stats list accurate? We really enjoy the website banners you provide.

Thanks for any help!!
burnPM
#7
Nov 12, 2013 1:25 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Yes, if there was an owner of the address before you, you can reset stats on http://www.gametracker.com/server_info/74.91.126.251:25200/manage/

Whoever claims the server is able to do this.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

bfs_innatePM
#8
Nov 12, 2013 1:29 PM
Joined: Nov 02, 2013
Posts: 5
burn wrote:
Yes, if there was an owner of the address before you, you can reset stats on http://www.gametracker.com/server_info/74.91.126.251:25200/manage/

Whoever claims the server is able to do this.


We'll give that shot, thanks!